Privacy Policy
Effective Date: January 1, 2025
At Shattered Spiritz, we value and respect the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website (the “Site”) to browse or make a purchase, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information when you interact with our Site, including:
a. Personal Information You Provide:
When you make a purchase, subscribe to our newsletter, or contact us, you may be asked to provide personal details, including your name, email address, shipping address, phone number, and payment information.
If you create an account, we may also collect your username and password.
b. Automatically Collected Information:
We collect non-personally identifiable information through cookies and similar technologies when you browse our Site. This includes data such as your IP address, browser type, pages visited, and device information. This helps us analyze trends, administer the Site, and enhance user experience.
c. Payment Information:
We do not store sensitive payment data (such as credit card details) on our servers. Payments are processed through trusted third-party payment processors, which handle your payment securely.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you about your purchases.
To Improve Customer Experience: To enhance the functionality of the Site and provide you with a more personalized experience.
Marketing and Promotions: If you’ve opted-in to receive newsletters or marketing communications, we may send you updates about new products, sales, and promotions. You can opt-out at any time by unsubscribing from our emails.
Customer Support: To respond to your inquiries, assist with returns or exchanges, and address any other questions or concerns.
Legal and Regulatory Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, shipping carriers) to help us carry out our business functions, such as processing payments and delivering products.
Legal Requirements: We may disclose your information if required by law, in response to a legal request (e.g., court order, subpoena), or to protect our rights or the safety of others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are placed on your device and help us remember your preferences, track usage patterns, and analyze Site performance.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain features of the Site.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by following the unsubscribe link at the bottom of our emails or by contacting us directly.
Data Deletion: You may request the deletion of your personal data, subject to legal retention requirements.
7. Third-Party Websites
Our Site may contain links to third-party websites. Please note that this Privacy Policy only applies to our Site, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: info@shatteredspiritz.com